“The tin is so cute and the main reaon I bought it. The chocolates were tasty, but appeared to have been sitting around a while. They were all different shapes, some quite flattened, and some with the chocolate turning white in places. They were not dusted with cocoa powder as per the description. Still, I ate them all and I'm still here, so guess they weren't too old.”
Thanks for reviewing your recent order.
We’re so sorry you’ve had an issue with the truffles you purchased from us.
If you could please send us through some photos of the faulty truffles to our Consumer Services team at: twinings.direct@twinings.com they will be able to help you further with this.
Thanks again for taking the time to share your experience.
“These are special and beautiful chocolates and the tin is distinctive and attractive, so it can be used in a variety of ways once the chocolates are eaten. A lovely present - I'd be delighted to receive.”
