Thanks for your reviewing our Earl Grey loose tea.
We're really sorry to hear you're disappointed with your purchase of this product, however, we are grateful for your feedback.
If you could please email our CS team at: twinings.direct@twinings.com, they will be able to help you further with this.
“A lovely tasting Earl Grey tea. I do wish there was a bigger caddy but I'm happy to have any of this International Blend that I can find. I particularly enjoy having this tea with no milk or sugar. Nice and simple!”
“I am very disappointed with the flavor of this Earl Grey tea, I ordered 4 boxes from Canada thinking I was ordering the genuine Earl Grey from the source but instead, I received 4 boxes of horrible-tasting fake tea packaged in Poland. this tea tastes nothing like the old tea, it tastes/smells like motor oil mixed with rubber.
I used to mix the old Erl Grey with a regular Ceylon tea and it was wonderful, now even if I mix the whole box of it the tea still tastes terrible.
Never again.”
“I used to drink this fabulous Earl Grey tea 30 years ago at my grandmother's house. I'm delighted that Twinings has been able to maintain the same quality over the course of three decades.”
