“My first cup of the new refresh tea bags left me disappointed, no aroma of fresh spearmint which I love and not the same taste or colour when brewed. I am not sure why the product was changed as I really loved the Thoroughly Minted version, over the years it stopped being stocked by Waitrose, Tesco, Sainsburys and Asda, but I stayed faithful and ordered it direct from you. What a shame you changed it.”
Thanks for reviewing your recent order.
We can confirm our Refresh Double Mint contains the same blend as our old Thoroughly Minted infusion, which was discontinued due to a lack of demand. As you've noticed a different in the taste, we would be keen to look into this. If you could please email our CS team at: twinings.direct@twinings.com, they will be able to help you further.
Thanks again for bringing this to our attention.
