“LOVE this spicy ginger tea. The only herbal tea with any taste. Having said that the last pack I bought does not appear to be as spicy as usual. Please never make this fiery brew any less spiced!! Thank you”
Oh dear, we're so sorry to hear you’ve had an issue with a recent pack of our Spiced Ginger teabags. We haven't changed this blend, so we would be keen to find out what has gone wrong. Could you please email our CS team at: twinings.direct@twinings.com so this can be raised for investigation?
Thank you so much for sharing your thoughts. We’re glad you’re enjoying the bold ginger aroma—if it feels a bit strong, trying a shorter steep time or mixing with a milder blend might help you find your perfect balance.
Kind regards,
Team Twinings
“Have always loved this tea but recently the flavour and strength has changed.
Nowhere near as spicy and strong as they used to be, almost insipid. Sadly going to have to find an alternative.”
Thanks for your review.
Rest assured, we haven't made any recent changes to our Spiced Ginger blend, so we're sorry to hear you've had an issue with the taste. We're keen to look into this further so we can pinpoint what exactly has gone wrong; could you please email our CS team at twinings.direct@twinings.com so they can investigate further?
Thank you for bringing this to our attention and we look forward to hearing from you.
