Rowan Tree Gift Reviews

4.5 Rating 32 Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

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Phone:

01618706368

Email:

hello@tree2mydoor.com

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Author didn't leave any comments.

Helpful Report

Posted 2 weeks ago

Hi Philip, Thanks for taking the time to leave us your review. We're so sorry for all the confusion with the delivery of your Rowan Tree Gift. Unfortunately our courier failed to deliver to your address as the delivery address provided when the order was placed was incorrect. We will be in touch with you as soon as possible to discuss re-delivery. In the meantime, you can contact us at care@tree2mydoor.com.

Posted 2 weeks ago

What is the availability of the service?

Poor

Excellent

“Excellent service, easy to order and pay. Delivered within delivery time as agreed. Really pleased the reciever who is very happy with their tree.”

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Posted 1 month ago

Hello Sue, Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear you found the ordering process easy, that your gift arrived within the expected delivery time and, most importantly, your recipient is very happy with their Rowan tree gift. We're confident their tree will continue to thrive and brings them many years of enjoyment. If we can ever be of any assistance, please contact us at care@tree2mydoor.com — we’re always happy to help.

Posted 2 weeks ago

What is the availability of the service?

Poor

Excellent

“Purchased a Rowan Tree as a gift for my best friend, the purchase was straight forward and easy to navigate with delivery address etc. update from friend, very happy with gift and they have signed up for warranty and a years advice, ‘Rowan’ has grown in the first week and is healthy and happy. Definitely would recommend”

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Posted 5 months ago

Hi Joanna, Thank you for your kind words. We’re thrilled the Rowan Tree gift went smoothly and that your friend is happy and has signed up for warranty and a year’s advice. It’s wonderful to hear it’s growing well in the first week. If you ever need anything else, we’re here to help. Warm regards, Team Tree2mydoor

Posted 5 months ago

Lesley C

Verified Reviewer

Incentivized

“Gifted this tree as 1st birthday present. Parents were delighted as no house room needed and can move with them. Said it was a thoughtful and generous gift that will grow with their son. Very easy delivery, on time and no issues”

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Posted 7 months ago

Hi Lesley, Thank you for your lovely review. We’re delighted to hear that the Rowan Tree Gift was so well-received as a first birthday present. A living tree is a truly meaningful gift, one that can grow alongside a child and be enjoyed for many years, while also being a thoughtful, planet-friendly alternative to more traditional presents. It’s great to know delivery was straightforward and arrived on time - so important when gifting for a special occasion. If you ever need any help or advice, please don’t hesitate to get in touch at care@tree2mydoor.com.

Posted 7 months ago

“Had a problem with the first delivery due to a courier issue. The problem was fixed with a replacement expedited to arrive by xmas. Outstanding detail to customer satisfaction. No expense spared to meet our needs.”

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Posted 8 months ago

Hi Derek, Thank you for taking the time to share your experience. We’re sorry there was an issue with the initial delivery due to the courier, especially when the gift was needed for Christmas, as timing is so important when marking a special occasion. We’re really pleased we were able to put things right quickly by sending a replacement and ensuring it arrived in time. It means a great deal to hear that you felt looked after and that our team’s focus on customer satisfaction came through. A Rowan Tree is such a meaningful, natural gift, one that lasts and grows, and we’re glad it reached its destination when it mattered most. If you ever need any further help or information, please don’t hesitate to contact us at care@tree2mydoor.com.

Posted 7 months ago

Terri B

Verified Reviewer

Incentivized

“Was absolutely perfect”

1 Helpful Report

Posted 10 months ago

Thanks again, Terri, for taking the time to review Tree2mydoor. We really do appreciate your feedback and support! As a small, family run business, it means a lot to us! We hope the Rowan Tree gift is enjoyed for a very long time, and we look forward to being of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please don’t hesitate to contact us at care@tree2mydoor.com.

Posted 10 months ago

“Absolutely wonderful ! Lovely packaging in a drawstring bag and so much information about not only looking after the trees but about the trees in history and folklore! Made it very special ! You can also name your tree on the website. I’ve got a name for mine so I’ll definitely be doing that!”

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Posted 10 months ago

Hi Fiona, Thank you so much for such a wonderful review! We're so happy you loved the packaging and the little touches that make our tree gifts extra special, such as the history and folklore — and we can’t wait for you to name your tree on the website! Thank you for choosing a sustainable, living gift with us. If you need anything in the future, just get in touch at care@tree2mydoor.com. We're always happy to help.

Posted 10 months ago

Author didn't leave any comments.

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Posted 1 year ago

Thanks again, Pam, for taking the time to review tree2mydoorcom. We really do appreciate it and hope the Rowan Tree is enjoyed for a long time to come. We're sure it will bring joy and beauty to its surroundings for a very long time to come. We hope to be of assistance to you again soon, but in the meantime, if you need any help with your current or future purchases, please contact us at care@tree2mydoor.com.

Posted 1 year ago