Reina Slimline, Designer Vertical Towel Radiator, Anthracite, 1470mm x 500mm Reviews

3 Rating 1 Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

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Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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“We are pleased with the style and look of the radiator but it took 6 attempts to get the tails to seal and stop leaking. The radiator replaced our chrome towel radiator as it was not heating up the bathroom enough so the radiator we puchased from yourselves was twice the BTU'S so we thought that would now make the bathroom warmer but your radiator takes a long while to get hot and cools down immediatly the heating stops working so basically did not resolve our problem. The only way we can get more heat in the room is to possibly install a smaller version of the one we have on the other wall but obvoiusly this will involve the cost of the radiator and a plumber to install. To sum up my purchase, a little disappionted for a cost of over £300.00 .”

Helpful Report

Posted 7 months ago

Thank you for your review. We’re sorry to hear about the sealing issues and that the radiator isn’t meeting your expectations. I cannot see that you contacted us to advise the product was leaking. Had you of done that we would have resolved that straight away for you. Did you fill in the heating calculator to ind out how many BTUs you require for the room it is going in? A radiator with double the BTU you had before will most definitely heat the room. Kind regards, Kim Brines

Posted 7 months ago