“I am not happy with Tower, I have been waiting for the items to arrive, I emailed you requesting some idea of delivery time I have had no reply. Yesterday a card from Royal Mail was pushed through my door telling me to collect the goods from my local parcel office as the sender had not paid the correct postage and I was required to pay £2.00 to get it which I have now done.Not only this I have had to pay for my parking and fuel to get there and back! So it has proved to be alot more costly than I expected. Not impressed with Tower's customer service at all.”
Hi Rich,
We are sorry to read this! If you could possibly contact our support team on 0333 220 6066 or customerservice@towerhousewares.co.uk with your order details we can get this resolved for you.
Kind regards,
Tower Customer Care.
Hi Paul,
We are sorry to read that you've not received your order. Could you get in contact with us by calling 0333 220 6066 or alternatively you can email us on customerservice@towerhousewares.co.uk where a member of the team can assist with this.
Kind regards,
Tower Customer Care.
Hello Harpreet,
I am really sorry to read you've not received your item, Please contact us on 0333 220 6066 or on support@customersvc.co.uk where we can assist you with this matter.
Kind Regards
The Tower support team.
