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Scandi 800W 20 Litre Manual Microwave Reviews

4 Rating 4 Reviews
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Cook or reheat your meals in a matter of minutes with this 20 litre Scandi microwave from Tower. Made to represent the minimalism of Scandinavian design, the microwave features a neutral white colour scheme with wood effect accents that will naturally compliment any kitchen decor. The 800W output, 6 different power levels and 30 minute timer ensures that a wide range of ready meals, soups, vegetables and porridges are heated to a perfect consistency and temperature. Situated at the bottom of the microwave are non slip rubber feet for added stability on the kitchen countertop and to ensure safety during use. Other products are available in the Tower Scandi range, including a toaster, coffee maker, kettle and storage canisters. This microwave comes with Tower 39;s standard 1 year warranty, with an additional 2 years when you register the product online. That 39;s a total of 3 years peace of mind in the event of fault.

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I ordered this item on 30.12.2021 and chose 'Next Day Delivery' due to moving house the following week. The item never showed up and after finally getting through to the Customer Support team, they admitted they didn't know where it was and there was a DPS delay with the deliveries. I explained the situation to Megan & Laura on the phone and asked to change my delivery address in which they said they couldn't due to 'security reasons'. I was offered a refund. Fast forward a few days and the Microwave turned up....at our old house. I spoke to the customer care team again in which they said that it was delivered so there was nothing else that could be done. I even got one of the customer care team saying: 'Can't you drive to your old house to collect the delivery'! After another 2 days, i was told the manager was involved and they would get back to me with an outcome. Another 2 days passed so i contacted them again and they finally admitted they were in the wrong and refunded the full amount. I finally got the resolution after 2 weeks of constant phone calls to the customer care team. I was told they would look into something for me as a 'gesture of goodwill/ apology' but i then was offered nothing for my inconvenience. My advice...don't order and use a different company who honour the delivery agreements. Really sorry Tower but i gave you numerous options to support my complaint and it was too much hassle. I won't be using Tower ever again!
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Posted 3 years ago
Fits in perfectly with my decor. Love it!
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Posted 3 years ago
Easy to use! Compact,smart looking appliance.
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Posted 4 years ago
Fantastic microwave, great quality, looks stylish and is bigger than you think inside.
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Posted 4 years ago