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Rotisserie Bar and Forks Reviews

1 Rating 4 Reviews
G Withington
Verified Reviewer
Order arrived on the 13/08/21 Rotisserie bar missing. After twelve emails and one month on I am still no nearer to resolving this issue. The rotisserie bar was never in stock yet they took my money. I’ve yet to receive a refund and my emails are now being ignored. They still have my money yet I do not have the product. Appalling after sales service and this is now in the hands of citizens advice.
1 Helpful Report
Posted 4 years ago
Hi Gavin, Let me find out what is happening and I will get one of the team to get back to you with a definitive answer. Thanks DJ
Posted 4 years ago
I ordered and paid for a Rotisserie bar and forks, all they sent was the forks. A waste of my time and no effort on theirs. Rating:- ZERO
Helpful Report
Posted 4 years ago
I have asked to get the rotisserie bar sent out to you. apologies. DJ
Posted 4 years ago
I purchased an OVEN and believed I was buying from TOWER, it arrived minus A ROTISSERIE BAR - My bank debit showed DISCOUNT MART- Realising I could have a part problem I spent a further £13+on line from TOWER SPARES, This to arrived minus the ROTISSERIE BAR! I now have 4 forks but still no bar so I'm now nearl £14.00 out of pocket and still not with item 7 bar. Please resolve this problem - Some time has now elapsed Poor quality control and service - T E cox
Helpful Report
Posted 4 years ago
Package arrived containing only the forks. Bar was missing. Waiting for replacement.
Helpful Report
Posted 4 years ago