“I placed my order on 24/10/2021 an paid for nex day delivery i never got it after many emails ond two phone calls on 27th asked for refund as of today still waiting for would be pleased if you could spead it up thats refund £19.98 thankyou”
“Item fine next day delivery and customer sevice could benefit from a shake up also do not declare that price offered is not Inc tax is this a legal requirement )”
“Parcel arrived on the 9th Oct, wrong content. Got it sorted. Parcel arrived again on the 18th, Original order was two sets of kebab skewers and one mesh basket. Opened box,one set of Rotating kebab skewers short. Phone, got it sorted. Went to assemble and wash the accessories, found out there was no screws for the kebab wheels.
Phoned 19th, told the customer service lady Azmin, she asked me to use the screws from the rossiterie. So I said what if a chicken is roasting and I would like to prep up some kebabs. She said oh no I can't do that!! Tower houseware a huge international company can't provide two screws for extra accessories that a customer paid for.
I'm now still waiting for pending order of the kebab skewers and screws.”
“A little bit fiddly to use at first but soon got the hang of it, made perfectly cooked kebabs, I would recommend this accessory for anyone who enjoys kebabs.”
“Yet to use it as was missing two locking screws, emailed customer service and they have sent the missing parts out, so cannot fault their customer service.”
