“Feel gutted that these are not working for me. They keep rolling down on my tummy when I’m sitting or lounging. So disappointed. Had really high hopes about these leggings but need ones I can wear while I work from home, and these are so distracting.”
“I bought two pairs of the same leggings from yourselves in the Black Friday sale. You sent me two completely different pairs one of which I can’t get up my legs with a fleecey inside and the other aren’t remotely opaque and seem extremely poor quality . I’m so annoyed and disappointed as I’ve only bought your leggings since my pregnancy as usually they are so comfortable and reliable but being they are expensive they are a luxury item for me. I feel like you just sent me any old stock you had in the warehouse and even with the discount they were still £70. I won’t return as a customer I feel like if I was paying full price for the items this mistake would not have happened.”
Hello.
We cannot tell you how disappointed we are to read your review. We take great pride in our products and our customers and we are so sorry you were sent the wrong items. We have since tried to get in touch with you about this but to no avail.
We absolutely would never send you incorrect stock because you bought from us in the sale, our customers are our customers and we treat you all with respect and care, no matter how much you paid for your order. We would never falsely advertise or deliberately send customers the wrong item, and we are just so sorry that you didn't get what you ordered. Mistakes happen, and we can only hold our hands up and apologise for that.
Please allow us to exchange these items for you, we'll cover the return postage back to us and add 500 loyalty points to your account with us by way of an apology. If you contact us on info@tlcsport.com we would be so grateful if you could allow us to put this right for you.
