“I was unhappy with this product because the cropped leggings that I ordered were not cropped and it did not state cropped on any of the labels or how they looked in the pictures, I put a note of this on my returns, but it cost me the postage to send them back :( and I was not refunded for this even though I received the wrong item. It was the first time I have used this company and now the last.”
Dear Anonymous,
Thank you for your feedback. All feedback is important to us here at TLC Sport.
We are very sorry there was a mistake on your order. Although it is very rare, we always refund the return postage if the customer has been sent an incorrect item. I can confirm that you were refunded for your return postage. Customers happiness is what we strive to achieve here at TLC Sport and again we are very sorry there was a mistake.
Kind Regards,
Angie
