“I still haven’t received my package it’s been well over a week, even though I payed for 1-3 business days. Spoke to customer service and they said it had been shipped.”
Hello, we are very sorry to hear you haven't received your parcel yet - we know frustrating it is to have to wait. All though our parcels were shipped on time, we have informed customers that there may be a small delay due to the national Royal Mail strikes last month. We are confident you'll receive your parcel soon. If you don't receive it this week, please get in touch with us so we can put things right.
“Soft matt cotton-like material which is great cos I'm not a fan of the shiny ones. Just thick enough, definitely not see through and the tummy control is a confidence booster! Love that there's a range of lengths to choose from, no more folding the bottom for me! Down 1 point as I couldn't feel any leg compression but that could be cos they're so perfect and they're working without me even noticing! If you're after a pair of leggings get these ones. Customer service is spot on so even if they're somehow not what you're after (impossible!), the team will sort you out without hesitation.”
“Received them and they kept rolling down through the day and didn’t hold me in our lift my bum I asked in a chat what to go for and I ordered what I was told and because I wore them I couldn’t get a refund”
We're so sorry that the leggings kept rolling down on you, Louise. This is very disappointing to hear and your feedback has been passed on to the relevant team. Although we tried to do our best for you in this instance, when items are worn in the gym we unfortunately cannot accept them back as a re-saleable product. We apologise for any disappointment and we hope you give us another chance in the future.
