“The packaging for delivery has improved and the contents were delivered safely.
It’s the end of the season so they were not as good as the boxes I’ve had before. Quite a few tomatoes were very soft and only fit for cooking. The flavour was still good though. The variety was also narrower, just cherry tomatoes and ordinary ones and one large one. I would still recommend them realising that they are grown and packed by a small uk company.”
Thank you so much for your feedback. Sorry to hear there was some disappointment with your recent order. Please do get in touch with our customer service team who will happy to look into this for you!
“These tomatoes are delicious and stay fresh for such a long time. I leave them out of the fridge in a semi-cool porch and they last 2 weeks plus (if we haven't eaten them all !) without going soft or rotten”
“Tomatoes packaged in a reassuringly sturdy box, and the toms were in peak condition upon receipt of them. So lovely to have top quality toms and the “problem” of deciding what to do with them all! Fabulous flavour and great quality tomatoes and they are now firm favourites in our household.”
Quality and service is important to us, and we really appreciate you getting in touch and giving us the opportunity to correct this. Can I ask if you have been in touch with our customer service team? They would love to resolve this for you?
