“It looks lovely but the quality of the stand is poor. It needed an electrical drill to put together and even then, the screws don’t fit particularly well - it’s almost as if the holes aren’t the right size or depth. Having bought a lot of baby and nursery furniture recently, this has been by far the worst quality especially for the price.”
Thank you for taking the time to share your feedback. We’re really sorry to hear that the stand did not meet your expectations, particularly with the assembly and screw fitting issues you experienced. This is certainly not the experience we want for our customers, especially when preparing a nursery.
We appreciate your comments regarding the quality and assembly process, and we will ensure this feedback is passed on to our product team for review. If you haven’t already, please reach out to our customer care team directly via direct@thelittlegreensheep.co.uk so we can look into this further and help find a resolution for you.
“The basket is lovely and of good quality, however the stand is very difficult to put together because the screwes proivded do not fit properly even with an electric drill. As we are unable to put the stand together we feel we aren't able to use the product to its full potential, so disappointed overall.”
Thank you for taking the time to leave your feedback. We’re really sorry to hear you had trouble assembling the stand and understand how frustrating this must have been.
We’re glad we were able to send out a replacement item for you, and we hope this has now resolved the issue and that you’re able to fully enjoy your basket. If there’s anything else we can help with, our customer experience team is always here to assist.
“Really not impressed given the price, the basket itself is nice but the timber frame, not so good. Given its solid beech it is prone to movement as is all timber, but the joints didn’t line up very well and took a fair bit of man handling to get together, if you don’t have a drill and a long Phillips bit you won’t get this together by hand, if my wife had to do it alone with no tools she would have had no chance.”
Hi James,
Thank you for your feedback. We’re so sorry to hear about the issue experienced with your Moses basket stand and we do completely understand your disappointment.
Please reach out to our customer service team on direct@thelittlegreensheep.co.uk and we will have this resolved urgently for you.
Best wishes
LGS CE Team
