“Smells on opening and the stand takes far too long to assemble. You need power tools, two people and 2 hours..... not what it says on the box. Do not try and do this when pregnant, impossible”
Hi Debbie,
Thank you for sharing your thoughts on the Natural Knitted Moses Basket. We sincerely apologize for the unpleasant smell upon opening and the challenges you faced with the stand assembly. We appreciate your feedback, as it helps us identify areas for improvement.
We understand that assembling products can be particularly difficult, especially during pregnancy, and we’re sorry to hear this experience was frustrating for you. If there's anything we can do to assist or support you further, please don't hesitate to reach out to our customer service team.
Best wishes,
LGS CE Team
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team.
Take care and best wishes,
Holly
“Beautiful Moses Basket.This company is very helpful. I made a mistake for delivery and they were able to get it out to me quicker.
Highly reccomended.Thank you”
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team.
Take care and best wishes,
Holly
“This Moses basket is exactly what I was looking for. My baby wasn’t sleeping well in her bassinet, the problem was solved with the Moses basket! It’s the perfect size, small enough for her to feel comfortable but big enough that it should last her a while. The price is also excellent given the quality!”
“The moses basket is beautiful and good quality. however the customer service for this product was appalling especially after spending so much money with them , delivery takes a while and wasn't clear . not what I expected and when complaining I was rudely spoken to .”
