Hi Virginia,
Thank you for your kind words about the mattress! We're thrilled to hear that you love it. We sincerely apologize for any delivery issues you encountered, but we're glad it arrived safely in the end.
If there's anything more we can assist you with, please don't hesitate to reach out!
Best wishes,
LGS CE Team
“The custom made cot mattress was of a very high quality. Good support from customer services, queries answered promptly. The mattress was delivered well within the estimated time. Baby seems happy with it too.”
Hi Christine,
Thank you so much for your fantastic review! We're thrilled to hear that you found the custom cot mattress to be of high quality and that our customer service team was able to assist you promptly. It’s wonderful to know that the delivery was timely and that your baby is happy with it!
If you need any further assistance or have any questions, don’t hesitate to reach out!
Best wishes,
LGS CE Team
Hi Hannah,
Thank you for your amazing review! We're so glad to hear that you received your custom mattress sooner than expected and that you're pleased with the quality. Your satisfaction means everything to us!
Best wishes,
LGS CE Team
Dear Ryan,
Thank you for your feedback and I have contacted our IT team to find out why you received a review request. I do have good news though...your custom mattress has arrived in stock and will be shipped tomorrow! Once again, I do apologise for the confusion.
Kind regards,
Emma Alexander
Customer Service Manager
