“mattress protector is soft, fits well, and feels like good quality. It does the job as expected and is easy to put on. My only disappointment is with the company’s customer service regarding a separate mattress issue, which remains unresolved.”
Hi Rozalia,
Thank you for taking the time to leave your feedback. We're pleased to hear you're happy with the quality and fit of the mattress protector.
We're sorry to hear about your experience regarding your separate mattress issue. Please be assured that we're already in contact with you via email and are working to resolve this as quickly as possible.
Best wishes,
LGS Team
“I really like this mattress protector because it's very soft so my son doesn't feel it under the sheet like you would with a plastic one. And it's very waterproof. But it shrunk the first time I washed it so now it's much smaller than the bed which is a shame.”
Hi Rachel,
Thank you for your thoughtful review! We're delighted to hear that you appreciate the softness and waterproof quality of the Organic Cot Bed Mattress Protector. It's great to know that it provides comfort for your son!
We’re sorry to hear about the shrinking issues after washing. We recommend checking the care instructions to help maintain its size in the future. Your feedback is invaluable to us, and we’ll certainly look into this matter.
If you have any further questions or need assistance, please feel free to reach out!
Best wishes,
LGS CE Team
“This is my fourth purchase of this mattress protector! We’ve used this in a different size in the next to me & the travel cot my first born slept on one & now my second it’s lovely soft washable free from any odours & washes perfectly time after time. Never had a spill go through the fabric onto the mattress.”
