“Payment was being taken by recurring card payment. I lost my card and informed MCE This was the reason a payment was missed. They agreed to hold off until my new card came but I would be liable for a £30 charge. they didn't, instead they cancelled the policy without telling me and led me to believe I was still insured and so unlawfully riding my bike. Was only a couple of days later that I received a letter from their debt collection agency that I rang them finding out that my policy had been cancelled and they are not obliged to inform customers of any cancellation. Needless to say the other policy I had for my other bike was terminated by me with immediate effect with no notice do not use them I've paid extra to go with a better company.”