Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“Well at the moment I had no issues of any kind so am quite happy with the service as far the customer service team are friendly and clear whice is 100 times better then my last insurance company”
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“I didn’t want to go ahead with the credit direct debit option and said I wanted to cancel before the next month however it was still on with out my knowing. I’m not happy with the service at all”
“Added a policy for the same bike to include my son who had passed his cbt only to be told we would have to pay a cancellation fee. We were still customers but this didn’t seem to matter . Unlikely to use them when our renewal comes up.”
