“I do try to make my own bone broth most of the time, but this is just as nice and handy to have in the cupboard when we need it. Love just drinking it!”
Good morning Vilim,
Thank you for your message, and apologies for the delay in getting back to you. We have been processing a high volume of enquiries and emails since the holidays, and it is taking some time to get round to everyone. I can only apologies for the condition you parcel arrived and I have arranged a replacement order for you.
Good afternoon Tom,
Thank you for your review. I am sorry you are not satisfied with our service. I did email you back and I am sorry you have not seen it. I let you know that I had tried to update your delivery address to the correct one for you. However, the order had already been picked, packed and shipped. Fortunately, we were able to request for it to be returned to us. Usually, we are notified sooner, though due to the holidays, there was a delay. I have arranged for your replacement to be sent to your new address. Sorry again for the inconvenience caused.
“A bit too salty in taste for me and also disappointing size - promotional pictures obviously angled to appear bigger - not value for money in my opinion and will make my own in future”
