“Received box with 2 bone broth leaking out. I reported it but never heard back with any offer to replace them. There was 1 chicken and 1 beef that leaked tops were damaged causing foil seal to break.
Very dissipointing.”
Hi Margaret,
Thank you so much for letting us know and Iโm really sorry to hear this happened. Thatโs absolutely not the experience we want you to have!
Weโd love to get replacements for the damaged cartons sent out to you. Could you please confirm that youโve emailed us at hello@frejafoods.com? If you havenโt had a reply, it may not have come through - would you mind resending it? Weโll keep an eye out and get things sorted for you straight away.
Thanks again for your patience ๐
Evie,
Team Freja
Hi Lorraine,
Thanks for the review! We're so pleased you liked the products in the bundle and have got through your supply so quick ๐
Evie,
Team Freja