Victorinox Swiss Tool MXBS - Black Reviews

3 Rating 2 Reviews

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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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Andrew

Verified Reviewer

Incentivized

“Absolutely sickened!!! I had purchased this product as a gift for my son's birthday. The delivery was prompt but upon opening the parcel, it appeared like the Swiss tool purchased had been thrown into a fire. The item was extremely heavily oiled but which could not be removed after hours of cleaning with a microfibre cloth. In my opinion, it was either the oil was added to cover the damage on the tool or the excessive oiling caused the metal to be discoloured, if that is possible. When contacting the Swiss Store to complain, they arranged collection and a credit note/refund but did not refund the amount for P&P. I am absolutely shocked and dumfounded that an approved Victorinox stockist would deem the quality and presentation of this item to be suitable for sale! I attach pictures of the item in the condition it arrived. Further photo's are available. I will NOT use this company again and would advise anyone with the opportunity to avoid them. I urge the owner of this company to get in touch for comment!”