“My diary has not been delivered. The receipt indicated that it was sent to my daughter-in-law in Seattle WA. I live in CA and filled out the order form correctly.
What happened?
I contacted both Symthson and DHL. NO RESPONSE.
VERY DISAPPOINTING CUSTOMER SERVICE.”
“This diary is lovely and so useful in the way it is set out but you used to produce this format in a smaller version which was a much better if for my handbags. I would much prefer the smaller version and hope that it may be reintroduced at some point.”