“Ordered a Barbour hood for my ashby jacket. Unfortunately didn't get the item - after a week and a half.
I then got in touch with Stephen - who was very prompt in responding to my enquiries and after assessing the situation - I was offered a replacement hood (as waiting for Royal Mail to investigate the lost item would take a month or even more).
Stephen kindly agreed to send me the replacement and that too with next day delivery - so I got my items quick despite the initial glitch with the 1st shipment.
Overall - I was very happy with the customer service and assistance provided by Stephen. I definitely would recommend Smyths Country Sports to anyone. A+.”
