Carron Phoenix Aztec Twin Lever WRAS Approved Kitchen Tap (CHROME) Reviews

3.3 Rating 3 Reviews

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Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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Quality

Ease of Use

Value

Ease of Installation with Clear Guidance

Would you recommend the product ?

Was the website information on the product clear and accurate in relation to the product you have actually received

“It looks good, feels good and works as it should.”

Helpful Report

Posted 1 year ago

Quality

Ease of Use

Value

Ease of Installation with Clear Guidance

Would you recommend the product ?

Was the website information on the product clear and accurate in relation to the product you have actually received

“The tap looks good and we like the strong feel . However the hot system doesn't seem to come out of the tap in a together way .”

Helpful Report

Posted 2 years ago

Quality

Ease of Use

Value

Ease of Installation with Clear Guidance

Would you recommend the product ?

Was the website information on the product clear and accurate in relation to the product you have actually received

“I ordered this tap for a client and duly fitted it, she run the next day and said it was dripping. It was by far not a cheap tap but things can go wrong, so I rung and was helped by the team and completed the tasks that may have been causing the issue so far so good. Narrowed down the offending part and a replacement part was ordered internally that's when it all went downhill. I waited for over 2 weeks for it to arrive but nothing came, emailed the company not even a reply back. With my client ringing me I had no choice but to go and buy the replacement myself as could'nt wait any longer. I will not be using this company again.”

Helpful Report

Posted 2 years ago

Dear Mr Salisbury We have no record of you emailing us to advise you were having a problem with the spare parts. On 13th July we took a call from you to report the original problem and on the 22nd July we confirmed by email that Central Services would be supplying the parts needed - since then, we have heard nothing. If you call our Customer Service team on 01759 307262 they are always available and always willing to help resolve any issues.

Posted 2 years ago