Hi Xavier,
Thanks so much for your lovely review! We really appreciate it :)
I'm so glad you're getting on so well with your new Pacto. It really makes everything we're doing worthwhile when we receive feedback like yours.
If there's ever anything we can do to help in the future, please let us know :)
Have a lovely week,
Ellie
Hi Andy,
Thanks for your review. I'm sorry to hear this.
You're more than welcome to pop an email across to support@shoreusable.com and we can hopefully then find a suitable solution for you.
Best wishes,
Ellie