“Disappointed that you can’t close the drinking hole in the lid so it leaks if you don’t hold it upright or if you knock it over so not great for travelling Also the lid is metal so if you make a drink at home the lid gets too hot to drink out of. Feedback from Sho was that if the lid is too hot then the drinks too hot.”
“I purchased 2 of these Calix cups, one for me and one for my wife. We love them already. I have only used mine twice so far but up to this point it kept my hot coffee nice and hot for about 3 hours. I can't comment on how much longer it would have kept it warm cause I have finished the liquid by then :) My wife is using hers constantly and loves it.
Great quality and a lovely finish on the mug too.
Easily the best coffee mug I have purchased and believe me, I have had a few. Worth every penny”
Hey Peter,
Thanks so much for your kind review! It really means a lot :)
I'm so glad that you and your wife are loving your Calix cups!
If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com.
I hope you have an amazing day,
Ellie
Hi Sarah,
Thanks so much for your lovely review! We really appreciate it, especially on a new product such as the Calix! :)
I'm glad that you're getting on well with your new Calix and if you ever have any questions or issues pop us a message on our facebook page or email us at support@shoreusable.com :)
Best wishes,
Ellie
“A beautiful product, let down by a serious design fault in the lid. It is made from metal and, surprise surprise, metal is a conductor of heat! Imagine my excitement at using my new addition to my extensive SHO range, only to receive a nasty scald to my top lip, removing a layer of skin. Admittedly, you put a sticker on the lid warning people who, crazily, might want to drink their cuppa whilst still hot, that the lid may get hot. Come on SHO, a little common sense is in order here, a plastic coated lid is essential. And your email offering an undisclosed discount off a different product is hardly going to sort this one out. Disappointed.”
Hey,
Thanks for your review. We do appreciate it, especially on such a new product like the Calix.
We're ever so sorry that you've not had the best experience with the Calix.
I believe that we've been in contact with you through our support email and we have taken all of your comments and feedback on board and we will be investigating further and looking into the design of the lid.
I hope you have a lovely day,
Ellie
“Keeps my coffee hot for the whole of my 6hrs at work. The metal top doesnt get too hot to drink from. There's no closure to the top, which is disappointing but I use a silicon jar/bowl cover from Ikea which has solved the problem of leaks when transporting my coffee from home to work. Overall..it's great!”
Hi Karen,
Thank you so much for your review! It really is appreciated, especially with brand new products such as the Calix! :)
Although, we don't have any plans to bring out a lid that closes at the moment, this may be something we do in the future! I'm glad you've sorted out a solution for the time being :)
I hope you have a lovely day!
Ellie
“I have been looking for that perfect coffee cup and finally found it! Although slightly bigger than what I wanted it has not failed in meeting my requirements! Soo glad this came into my inbox when it did. Im a busy working mum and always running around and my coffee stays nice and hot till I can finally take a seat. I have had lots of compliments of how good the cup looks and it looks fab!”
Hi Salma,
Thank you so much for your lovely review! We really appreciate it and I'm so glad that you are enjoying your new Calix!
I hope you have an awesome day!
Ellie
