Hi Fiona,
Thanks for your feedback.
I'm really sorry to hear that you're having issues with your new Calix. Please pop an email across to support@shoreusable.com and we'll be able to, first make sure it's working as it should, and provide you with some tips on how to get the maximum heat retention out of it.
Best wishes,
Ellie
“I've bought other brands of cup of a similar shape, all alleging to fit the car cup holders. Sadly none of those lived up to expectations.
Bought the Calix and whilst it doesn't sit deeply in my cup holders, it does fit and is secure enough to drive around.
I've used it at some cafes where I walk, and have been able to get a drink, leave it in the car, walk for an hour or more, come back and it's still really hot, despite me leaving the slider slightly open so as not to build any pressure with the hot drink.
At home, I've filled from the kettle and the drink stays hot and pleasant to drink for hours. Has to be one of the best mugs I've bought.”
“Bought this for my husband and he absolutely loves it. He is very impressed by the quality and the fact that it keeps his coffee hot for hours and hours. Probably going to order one for myself now!”
