Hi Vikal,
Thank you for sharing your feedback. We’d really appreciate the opportunity to look into this for you, as this isn’t the experience we want our customers to have. Please feel free to contact our Customer Service team with your order details, and they will be happy to help.
Your feedback is extremely valuable and we are always looking for opportunities to improve. We hope you will continue to shop with us in the future.
Kind regards,
The Salons Direct Team
