“The chairs are great, the problem I faced was I wasn't given a delivery date they just turned up at 9am on Tuesday morning as the shop was about to open, we have little storage already in the shop so as you can imagine 3 huge boxes being there was a massive inconvenience. I emailed a few days before this and was told that someone would reach out to me to organise a delivery as it comes straight from the supplier. Obviously this never happened so had to scramble round trying to get rid of the old chairs and the boxes. I wanted to get them delivered for a day when the shop was closed so that it wouldn’t have been so stressful. I appreciate that it’s not your company but I brought them directly from you so I feel you should have some role in getting them to me and not just us in the lurch.”
