Hi Harjinder
We’re sorry to see your 1* review. As you haven’t yet received your parcel, we completely understand that you’re unable to provide feedback on the product itself at this stage.
We can see from the notes on your order that our team has been in contact with you regarding the delay, and you also spoke with us yesterday to confirm that you are happy to wait for the item while it is delayed.
As this is a product review, we would really welcome your genuine feedback on the item itself once you have received it and had the opportunity to use it.
We hope your order reaches you soon, and thank you for your patience in the meantime.
Kind Regards
The Salons Direct Team
