“**UPDATE** this is not a review on salons direct (they’ve been amazing) this is on the product. I wouldn’t recommend them
Salons direct have been brilliant though at offering a replacement or refund. I took a refund and it was processed as soon as I came off the phone!”
Hi HBs
We�re really sorry to hear about your experience. This certainly doesn�t sound right.
We did attempt to contact you directly and left a voicemail to discuss this further, as it sounds like the item may be faulty. Unfortunately, we weren�t made aware of the issue prior to your review.
We�d very much like to put this right for you and would of course be happy to arrange a replacement. Please get in touch with us at your convenience so we can resolve this as quickly as possible: 0151 670 9200 or email us sales@salonsdirect.co.uk
Kind Regards,
The Salons Direct Team
