“The jacket is fine. The shopping experience was terrible. This was my third attempt to purchase from Sage & Paige. I'm a size 10-12, so I first ordered a size 12 and it was equivalent to an 8, then returned and got a size 14 to be certain and no chance of fitting. Now got this jacket in an XL as I couldn't risk another return and it's too big, but I'll just deal with it.”