“My son is very happy to sleep in this bed. However, I didn't imagine that I had to put nails in each wood plate, which took more than a hour. If the website could explain such procedure clearly in advance, it would be great.”
Thanks again for taking the time to leave us a fantastic review. Our Solitaire Starter is a lovely bed and we are pleased to hear your son is happy with his new bed. The Assembly instructions should fully explain how to assemble this bed and all fixings should come with the bed too - best regards Lindsey
“My son is very happy to sleep in this bed. However, I didn't imagine that I had to put nails in each wood plate, which took more than a hour. If the website could explain such procedure clearly in advance, it would be great.”
Thank you for taking the time to leave us an excellent review. We are glad to hear that you rate our service so highly and the delivery was quick and punctual - Best Wishes Lindsey
“Really lovely bed. The only problem is, it?s not a standard single which isn?t made clear in the listing. The mattress I already had for it is too small. It?s a large single which I had never even heard of before. Other than that, very sturdy bed which my 2 year old has slept well in since the first night.”
Thank you for reviewing your Solitaire Starter Bed. Our Solitaire Collection is a European single so the beds take a 90x200cm mattress which we do note on the website within the product information but sorry if you missed this. I will forward your comments on to the marketing team. It is lovely to hear that your toddler is making full use of their new bed and sleeping safe and well for you. We do hope to hear from you again the future. Thanks again and Best Wishes, Clare
“Really lovely bed. The only problem is, it?s not a standard single which isn?t made clear in the listing. The mattress I already had for it is too small. It?s a large single which I had never even heard of before. Other than that, very sturdy bed which my 2 year old has slept well in since the first night.”
Thank you so much for taking the time to leave us a 5-star review. It is wonderful to hear about your experience from placing your initial order through to delivery. We hope to hear from you again in the future. Best Wishes, Clare
Thank you for your feedback on the Solitaire Bunk Bed. It's fantastic to hear how happy you are with our customer services and that your delivery was prompt. We are sorry again to hear you had fixings missing. We really hope your child loves their new bed. Best Wishes Room to Grow
Thank you for your feedback, we appreciate you taking the time to leave your reviews. I'm sorry to hear of your disappointment, we do describe the solitaire range as a satin white and every white is different so it can be tricky to match. Best wishes RTG
