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Repair Service Reviews

5 Rating 22 Reviews
Read Rohan Reviews

Rohan garments are designed to be durable, functional and suitable for any activity whether you are hiking, trekking or walking in the hills or countryside. The fabrics are carefully considered and enhanced with industry leading technologies, such as our waterproof Barricade™ or Dynamic Moisture Control wicking treatment, to deliver the very best performance whatever the weather.
Inevitably, there are occasions when something unexpected happens and they will need to be repaired – maybe it is a zip that needs replacing or a tear that needs a patch repair.
You can items for repair by taking the item to your nearest store or online.
Instore
Take your item to your nearest store
Your details will be obtained and payment taken
The item will be sent off for repair
Once repaired, the item will be sent back to store
You will be contacted when the item is ready for collection
Online
Select the repair and product type
Complete the order
Payment will be taken
You will be sent an email and a pre-paid label and repair form
Post the item to us using the pre-paid label

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Product Page

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Fantastic service Easy free postage Returned in a few days. Professional repair
Helpful Report
Posted 4 days ago
How is the fit?
Fits small
True to size
Fits large
What a fantastic service, well done Rohan. The fly zip on my favourite Rohan Chinos broke and I booked them in for repair and sent them off to Rohan. Rohan included postage both ways and the repair in their very reasonable charge and the trousers were back with me with a new zip perfectly fitted in 8 days. Fantastic value and service. Thank you.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.
Posted 6 days ago
A small repair (fly zip) but important. A quality repair, well done and very quick and at a very fair price. Really happy with it
Helpful Report
Posted 1 month ago
Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.
Posted 2 weeks ago
How is the fit?
Fits small
True to size
Fits large
A pair of well used Upland trekker trousers had a broken zip. As there are still in very good condition, I was loathe to dispose of them. From the Rohan website, I used the application form, printed off a prepaid post label, parcelled them up and dropped them in to my post office, and they were returned, fully repaired within 10 days, For £10 total cost! As a long time user of Rohan clothing, I this service confirms my belief in the product. Very impressed
Helpful Report
Posted 1 month ago
Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.
Posted 1 month ago
How is the fit?
Fits small
True to size
Fits large
Great job repairing/replacing two zips in a loved pair of bags. Very quick service I was very impressed!
Helpful Report
Posted 2 months ago
Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.
Posted 1 month ago
Brilliant zip repair, returned inside 10 days.
Helpful Report
Posted 3 months ago
How is the fit?
Fits small
True to size
Fits large
It was easy to send off the item and, despite the sluggish postal service, came back quickly. The repair was neatly and professionally done. I am very pleased with it. It has resurrected a much-loved old garment.
Helpful Report
Posted 3 months ago
How is the fit?
Fits small
True to size
Fits large
Great service - good value and excellent work. Highly recommended
Helpful Report
Posted 4 months ago