Login
Start Free Trial Are you a business? Click Here

Repair Service Reviews

5 Rating 11 Reviews
Read Rohan Reviews

Rohan garments are designed to be durable, functional and suitable for any activity whether you are hiking, trekking or walking in the hills or countryside. The fabrics are carefully considered and enhanced with industry leading technologies, such as our waterproof Barricade™ fabrics or Dynamic Moisture Control wicking treatment, to deliver the very best performance whatever the weather.
Inevitably, there are occasions when something unexpected happens and they will need to be repaired – maybe it is a zip that needs replacing or a tear that needs a patch repair.
You can items for repair by taking the item to your nearest store or online.
Instore
Take your item to your nearest store
Your details will be obtained and payment taken
The item will be sent off for repair
Once repaired, the item will be sent back to store
You will be contacted when the item is ready for collection
Online
Select the repair and product type
Complete the order
Payment will be taken
You will be sent an email and a pre-paid label and repair form
Post the item to us using the pre-paid label

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Product Page

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Excellent wash and reproof of my Bergen jacket. Looks like new again. Very quick turnaround of the jacket in just over a week. Thank you.
Helpful Report
Posted 2 weeks ago
Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.
Posted 1 week ago
Can't thank you enough. Three pairs of trousers with different zip repairs. 7 days from the date of posting to them being back by courier. Postage included in the cost both ways. Superb. Many more years service from the trousers. Thank you
Helpful Report
Posted 1 month ago
Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.
Posted 1 week ago
I have used this service twice to replace fly zips in trousers, which came back as good a new. Collection and return delivery was vey efficient. I have the highest praise for this repair service which extends the life of Rohan garments and no hesitation in recommending it.
Helpful Report
Posted 2 months ago
Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.
Posted 2 months ago
Perfect main zip repair on my fave winter bags, also Rohan kindly added a missing zip pull on back pocket
Helpful Report
Posted 5 months ago
Excellent service. I had burnt a small bit of my 8 year old gilet with an iron. I handed it into my local Rohan store a few days ago in the hope it could be patched. I have just received it back by courier as good as new. A bargain at £15.
Helpful Report
Posted 8 months ago
Wow! Sent my old but much loved Rohan trousers back for a zip repair a few days ago, and they have just arrived back, good as new. An incredibly quick, efficient, and inexpensive service. Thank you Rohan, very impressed.
Helpful Report
Posted 9 months ago
Sheena Stoddard
Unverified Reviewer
Thank you so much Rohan for this wonderful service. We've used it twice now. My husband's gilet, used on birdwatching holidays, has lots of pockets secured by velcro. Most of the velcro was detached by his return this year. You stitched on lots of new velcro, far better than when it was originally made, and all for the very modest price of £10 - which I presume just covers the postage back and forth. It's such an easy process as well, and very quick.
Helpful Report
Posted 9 months ago
Roger Fielding
Unverified Reviewer
Received my repaired vapour jacket a couple of days ago. A perfect repair - this is an excellent service.
Helpful Report
Posted 1 year ago