Hi Jermaine,
We're so sorry to hear the Heritage Hamper delivered by Royal Mail was not in perfect condition. That’s definitely not the experience we want for you.
Please contact our customer care team on 0800 052 2440 or email us at tea@ringtons.co.uk with your order number and, if possible, a quick photo of the packaging so we can investigate with the courier.
Warm regards,
Team Ringtons.