Hi Steven,
Thank you for your review! 😊 We're delighted to hear you enjoyed the Carrot Cake on your first try.
It's always great when a new favourite is discovered, and we're so pleased to hear you'll be ordering more. Thanks for taking the time to share your feedback! 🍰✨
Kind regards,
Team Ringtons
Hi Susanne,
Thank you for your review! 😊🥕🍰 We're sorry to hear that our Carrot Cake had sold out before your sales person reached you. It really is a popular favourite! If you'd like to make sure you don't miss out next time, please give our Customer Care team a call on 0800 052 2440 or email tea@ringtons.co.uk, and we'll be happy to add a Carrot Cake to your account for your next delivery. We hope you'll be enjoying a slice with your cuppa very soon! ☕❤️✨
Kind regards,
Team Ringtons
“I bought some carrot cake from my regular fortnightly delivery drive and was really looking forward to having a slice after dinner, I’m sorry to say it was quite dry not the moist carrot cake as it should be.”
Hi Eva,
Thank you for taking the time to leave a review. We're sorry to hear that the Carrot Cake didn't meet your expectations.
We understand how disappointing it must have been when you were looking forward to enjoying a slice, only to find it was drier than expected. We aim to provide products of the highest quality, so we're concerned to hear about your experience.
Your feedback is very important to us, and we'll be sure to share your comments with the relevant team for investigation.
Thank you for bringing this to our attention, and we hope we'll have the opportunity to provide you with a better experience in the future.
Kind regards,
Team Ringtons
