Thank you so much for your fantastic review, Valerie! We're delighted to hear you love our ginger biscuits and appreciate the their crunchiness. Your enjoyment means the world to us!
Thank you so much for your wonderful review, Katherine! We're thrilled to hear you think our award winning ginger snaps are the best. Your support means the world to us!
Thank you so much for your wonderful review, Margaret! We’re thrilled to hear that you and everyone else love our biscuits, especially with a nice cuppa to wash it down. Your joy is what keeps us baking!
Thank you for your wonderful review, Philip! We're overjoyed to hear that you enjoyed our Hand Baked Ginger Snaps. It's such a pleasure to know our treats resonate with you.
“I've spent alot of time looking for the best ginger biscuits and was very hopeful these would be 'the one'. I was so disappointed. The flavour is very odd, I doubt I could even identify it as ginger. I may have just been unlucky and received a bad batch and this is, of course, just my opinion but I certainly won't buy any more and my search will continue.”
Thank you for taking the time to share your feedback. We're really sorry to hear that our ginger snaps didn’t meet your expectations. Taste can be very personal, and while we understand they weren’t to your liking, we’re proud to say our ginger snaps are award-winning and our most popular biscuit – loved by many of our customers for their gingery flavour and crunch.
That said, it’s always disappointing to hear someone doesn't love them as much as we do. We haven't had any more complaints but we’d be happy to look into it further if you’d like to get in touch directly. We appreciate your honesty and wish you all the best in your ongoing search for the perfect ginger biscuit.
Thank you so much for your glowing review, Susan! We're thrilled to hear you enjoyed the proper snap and the delightful ginger and treacle flavors of our Hand Baked Ginger Snaps. Your feedback truly warms our hearts and inspires us to keep baking delicious treats.
Warm wishes,
Team Ringtons