Hi Caroline,
Thanks for the 5/5 review. Delighted you’re loving the Earl Grey and the breakfast tea in a teapot—delish indeed!
Kind regards,
Team Ringtons
Good morning, Thank you for getting in touch, and we're very sorry to hear of your disappointment with the Earl Grey Tea Bags you recently purchased using our online ordering system.
The Earl Grey Tea purchased online is our Earl Grey Pack of 50 Tea bags. The tea purchased in the shop is our Fairtrade Earl Grey Tag and Envelope Tea.
We’re delighted to share that we offer three different blends of Earl Grey, each with its own unique flavour profile. Two are available via our doorstep delivery vans, and one is exclusive to our website.
🍃 Earl Grey 50 Pack – £2.55 (Available on the vans)
https://www.ringtons.co.uk/products/ringtons-earl-grey-tea-bags?_pos=1&_sid=d4c38e5dd&_ss=r
A well-balanced blend of Kenyan tea enhanced with delicate citrus notes of bergamot oil.
If you enjoy a stronger tea with a subtle bergamot flavour, this one’s for you!
🍃 Earl Grey Decaf 50 Pack – £2.85 (Available on the vans)
https://www.ringtons.co.uk/products/decaf-earl-grey?_pos=4&_sid=d4c38e5dd&_ss=r
Our popular decaffeinated tea paired with bergamot granules for a bold citrus flavour.
Perfect if you prefer a stronger bergamot taste with a gentler tea base.
🍃 Fairtrade Earl Grey 25 Pack (Tag & Envelope) – £2.75 (Online only)
https://www.ringtons.co.uk/products/ringtons-fairtrade-earl-grey-tag-envelope-tea-bags?_pos=2&_sid=d4c38e5dd&_ss=r
A traditional China tea blend with a smooth, smoky flavour and a punchy bergamot finish.
This is the blend you may have enjoyed while out and about, it’s part of our Ringtons Beverages range, which is why it’s only available online.
We’ve found that some customers feel the bergamot in our standard Earl Grey 50 pack is quite mild, while others love its subtlety. If you’re a seasoned Earl Grey drinker, you might prefer the decaf version, which has a more pronounced citrus profile.
We hope this helps you find your perfect cup! If you have any questions or would like to place an order, just give our friendly Customer Care team a call on 0800 052 2440 or 0191 209 7030 or drop us an email at tea@ringtons.co.uk, we’re always happy to help.
Warm regards
Helen.
Hi ARVOIS,
Thank you for the wonderful 5* review! We’re delighted you enjoyed the Earl Grey Tea Bundle. We appreciate your kind words and look forward to seeing you again.
Kind regards,
Team Ringtons
Hi Gabrielle,
Thank you for your 5-star review! We're thrilled to read your feedback on our Earl Grey. We really appreciate you taking the time to share.
Kind regards,
Team Ringtons
