MAINSLINKPRO, THE BI-DIRECTIONAL SWITCHED LIVE CABLE REPLACEMENT, 5KM Reviews

3.9 Rating 23 Reviews

Recommended by Worcester Bosch, the UK manufactured MAINSLINK-PRO is an advanced Bi-directional radio switch which replaces two switched live cables, removing the need to hard wires. Supplied pre-configured and ready to operate, this durable switched live cable replacement solution can reach a range of up to 5KM (open line of sight) and housed in an IP68 rated enclosure.
Operating from 110Vac or 230Vac this Bi-directional radio switch system conists of two identical units, utilising the RF Solutions state of the art RF-LoRa spread spectrum frequncy hopping transceiver design to achieve the highest performance and range from a 868MHz, +20dBm system.
The MAINSLINK-PRO offers a versatile and efficient solution for wireless control of electrical systems, making it ideal for various applications in residential,commercial and industrial settings.
Not sure what Mainslink product to use in your heating application? Check out this article - Click here 'Which Pump Overrun Solution do I need for Heating'.

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Phone:

01444227900

Location:

William Alexander House,
William Way,
Burgess Hill
West Sussex
RH159AG

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Quality of product

How well did the product suit your needs?

Were you pleased with the service you received?

Would you order again? yes

“Lovely product, easy to use and install.”

Helpful Report

Posted 3 years ago

Good Day Mr Mcgoldrick, Thank you for taking the time to place this review, its very much appreciated. Its great to hear that the Mainslink-Pro was easy to use and install in the application it was required for. Many thanks Chloe - RF Solutions Team

Posted 3 years ago

Quality of product

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Would you order again? no

“Appalled with level of incompetence and ignorance dealing with this company, in particular 'John', who refused to listen when I requested a refund for an apparent non faulty product, which he then sent back to me. Product was working when installed, but did not after a few days. On a return visit from the electrician spending half a day on the phone to technical, (Edward, very helpful), they advised to return the product, at my expense. After product was returned, I was told nothing was wrong, I then requested a refund which was ignored and product sent back to me. I then contacted them for return postage, which was abruptly refused and told no refund until I paid to return the inferior product. I was made to pay postage x3 times for a product I did not want, nor worked, then charged an additional 30% restocking charge and after over a month finally received what's left of a refund. I would thoroughly recommend you use a reputable firm before having to deal with 'John' or this company.”

Helpful Report

Posted 3 years ago

Hi Alex, We are sorry to hear of your grievances. Looking into this we can see that you raised an RMA Return for the Mainslink-Pro for an apparent fault repair, not a refund request. After receiving the returned product our technician completed an inspection and performed a test procedure on the product, which showed the product was actually working OK, So was automatically returned to you. You then contacted us to advise that you wanted to return the product for a refund, which we are of course happy to accept however returning product for a refund does require you to cover the cost of returning the product to us. Quality is imperative to us, we operate an ISO9001 certified quality management system, we cannot sell a “used” product as “new”, therefore warranting the 30% fee. Please understand that this in no way covers our costs. Many thanks All the best for New Year RF Solutions Team

Posted 3 years ago

Quality of product

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Would you order again? yes

“Excellent product that was simple to install.”

Helpful Report

Posted 3 years ago

Good Day, Thank you for taking the time to place this great review, it is very much appreciated. We are so pleased you are happy with the Mainslink product. Many thanks All the best Chloe - RF Solutions Ltd

Posted 3 years ago

Quality of product

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Would you order again? yes

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

Hi Mike, Many thanks for taking the time to place a review on the Mainslink-Pro. If you require any assistance at all, our technical support team are available (Mon-Thurs) - 9am - 5pm and (Fri) 9am - 4.15pm. Many thanks All the best Chloe - RF Solutions Team

Posted 3 years ago

Quality of product

How well did the product suit your needs?

Were you pleased with the service you received?

Would you order again? yes

“I got this to provide pump overrun to my Worcester Bosch Greenstar 24ri boiler. It was easy to install and works fine even with the boiler and pump/controls in separate rooms in my house. It item is well built and should last.”

Helpful Report

Posted 3 years ago

Hi Chris, thank you for leaving such a terrific review of our MAINSLINK-PRO, this is our most popular Installers use for this solution. We're always on the lookout for installations where we could write a potential case study article, so if you have any additional information or images of the product in application, we'd love to hear more. If this is useful to you, we usually provide discounts for further information provided. You can find out more here: https://share.hsforms.com/1HmofWWIjQjuwOC3Oiv65hgbuxw0 Thanks again for taking the time to leave your review and have a great day. Best regards, Jamie - RF Solutions Team

Posted 3 years ago

Quality of product

How well did the product suit your needs?

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Would you order again? yes

“Used when fitting a new Worcester 42 CDI regular boiler in place of an Ideal Mexico with only LNE. The pump and valves being on the 2nd floor. Mainslink-Pro solved the problem quickly and easily.”

Helpful Report

Posted 3 years ago

Hi Graham, Firstly, thank you for taking the time to leave such a great review, we're always delighted to hear of MAINSLINK-PRO being used in this way. If you have any additional information, or ever use this solution again in future, we'd love to hear more and potentially use this to write a case study article. If you'd be interested, we usually provide discounts for any further information provided. You can find out more here: https://share.hsforms.com/1HmofWWIjQjuwOC3Oiv65hgbuxw0 Thanks again for your review, and have a great week! Best regards, Jamie - RF Solutions Team

Posted 3 years ago

Quality of product

How well did the product suit your needs?

Were you pleased with the service you received?

Would you order again? yes

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Helpful Report

Posted 3 years ago

Good Day Mr Abbott, Thank you for this positive review, we are glad you are pleased with the MAINSLINK-PRO from RF Solutions. If you require any advice at all regarding any of our products, please don't hesitate to contact our Technical Support Team via email or phone between 9am-5.30pm (Mon-Thurs) and 9am-4.15pm (Fri). Phone - +44 (0)1444227909 Email - Support@rfsolutions.co.uk Many thanks Best Regards Chloe (RF Solutions Team)

Posted 3 years ago

Quality of product

How well did the product suit your needs?

Were you pleased with the service you received?

Would you order again? yes

“Brilliant bit of kit to add pump overrun to a boiler where its difficult to install cables from boiler to a pump.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for the review, it's great to see you are pleased with the MAINSLINK-PRO. If you require any advice/ support at all, please don't hesitate to contact our Technical support team who are available Mon-Thurs - 9am-5.30pm and Fri - 9am-4.15 Many Thanks Best regards Chloe (RF Solutions Team)

Posted 3 years ago