“Excellent customer service and advice from professional staff which is very unusual these days. Product was great and did exactly what it was meant to so thank you.”
Thank you so much for your 5-star rating! We are honored that you were pleased with both the product and the customer service that you received. Thank you for trusting us with your purchase.
If you do require our support team again they are available Mon-Thurs - 9am-5.30pm and Fri - 9am-4.15pm via phone - 01444 227909 or Email - support@rfsolutions.co.uk.
Many thanks
All the best
Chloe - RF Solutions Team.
Thanks so much Rebecca for the 5 star rating - we appreciate your feedback and are so glad you had a good experience with the HORNET200 Keyfob transmitter. We are also touched that you've found the RF Support Team to be helpful and knowledgeable. I'll pass your review on to our support team, you will be very pleased.
Many thanks
All the best
Chloe - RF Solutions Team
“Purchased 3 keyfobs for a customer, drove to site to programme them in, only to find out there had been a bad batch of fobs that could not be programmed. Emailed RF and telephoned them. Still no replacement keyfobs and no payment from my customer for other works I successfully completed on their gates because they are holding payment because of the faulty keyfobs.
I cannot believe RF do not have any 1, 2, 3 or 4 button keyfobs available for replacement.”
Dear Sir,
Many thanks for your review,
We are very sorry to hear of this problem, today is the first working day after the xmas holidays from whence you emailed you prior to xmas.
As I am sure you can appreciate we will expedite a new batch of key fobs without the offending component issue and ship these to you asap. Unfortunately this component issue has affected the entire key fob range (1,2 3 and 4 button).
Many thanks
Best Regards
RF Solutions Team
“In the pairing set up instruction it wasn't clear to me that one has to activate the mode separately for each transmitter and necessitated a call to the tech helpline.
Hopefully with any future need to reprogram I will remember how to. All these devices seem to be different!”
