iPhone 13 Pro Max 256GB Graphite / Premium Condition Reviews

1 Rating 1 Reviews

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“I have given you 1 star, as I continually had to message to see where the phone was at regarding delivery as the website never got updated from unfulfilled until it arrived at more door unexpectedly. The phone is also supposed to be in Premium condition which I paid for, but is described as Great Condition in the guarantee.”

2 Helpful Report

Posted 2 years ago

Hey Lee, Thanks for your review. We're really sorry to hear of the issues that you faced with this purchase. We can agree that our communication needed improvement and we have since made changes to our operational flow to ensure that customer's receive prompt updates regarding their orders. However, we're sorry to hear that you did not receive the correct condition for your device. Please get in touch with us via the link below and we'll investigate this right away for you. https://reboxed.co/pages/contact-us Best wishes, Reboxed Customer Experience team 🌍

Posted 1 year ago