Joni - Ivory Satin Wedding Slingbacks Delivery early April subject to no shipping distruptions Reviews

3 Rating 2 Reviews

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

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Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Size Rating - let us know how the size fit was for you? True to Size

“Nice shoes but too wide. No paperwork. No way it seems of returning. No confirmation email. Struggling to return”

Helpful Report

Posted 5 months ago

Dear Claire, Thank you for bringing your concerns to our attention. We're genuinely sorry to hear about the issues you've faced with your recent purchase of the Joni - Ivory Satin Wedding Slingbacks, particularly regarding fit and the returns process. We understand how frustrating it can be when shoes don’t fit as expected, and we want to assure you that we are here to help. Your feedback about the lack of paperwork and confirmation email is concerning, and we will investigate this further to improve our communication with our customers. Please know that we are committed to making the return process as easy as possible. If you could reach out to our customer service team directly, we would be more than happy to assist you in facilitating your return and addressing any concerns you may have. Thank you once again for your feedback, and we hope to resolve this matter to your satisfaction. Warm regards, Cara Rainbow Club Team

Posted 5 months ago

Size Rating - let us know how the size fit was for you? True to Size

“OMG - these are amazing! I don't wear shoe shoes very often, more of a trainer/brogue woman but I am getting married so wanted some lovely shoes. Heels aren't my thing either and trying to find a pair that aren't too high, comfy, in the right colour was proving impossible. The Rainbow Club stopped the hunt! The shoes are ridiculously comfortable, the top part usually cuts into my foot, but these are cushioned all around. The cute blue diamanté is a lovely touch. I can't wait to get them back after they have been dyed. My sister is already looking at ordering some!”

1 Helpful Report

Posted 2 years ago