Paddock Soil Analysis for Horse Grazing (All Nutrients) Reviews

4.1 Rating 66 Reviews

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“Still havent recieved my soil analysis results back, its now been 7 weeks, and dispite sending you several emails I still havent had anyone contact me to let me know when I will recieve them”

1 Helpful Report

Posted 1 year ago

Hi Nicola, sorry to hear this. I will speak to the team and chase these up for you again. Apologies again.

Posted 1 year ago

“Took over 3 weeks to get the soil test, and we’re nearly 5 weeks since we sent the sample off. Very poor customer service all round”

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Posted 1 year ago

Hi, sorry to hear you faced this delay. We state on the product description to expect results within 10 working days - however this can be longer especially in busy times - so we again apologise for this delay. We hope you are happy with the results. Kind Regards, ProGreen

Posted 1 year ago

“Why say 10/14 days if that is not possible? I have waited 5 weeks! I rang for results and was told another week, two weeks later I still have not got any results!! Truth about time scale would help”

1 Helpful Report

Posted 1 year ago

Hi Kate, sorry to hear this. I will chase these up for you again with the team. Apologies for this.

Posted 1 year ago

“I have waited for over 4 weeks now and not received the results yet. At this rate I will miss the opportunity to act as spring will be over. Sadly this is not the first time I have experienced a slow response from Progreen”

1 Helpful Report

Posted 1 year ago

Hi Corinne, sorry to hear about this. I will chase this up with the team and get back to you ASAP. Apologies for the wait you have faced. Kind Regards, ProGreen

Posted 1 year ago

“Your asking for a review and I haven't had the report back yet or any indication when poor customer service”

1 Helpful Report

Posted 1 year ago

Hi Duncan - apologies for this inconvenience you have faced. I will chase this up for you and come back with a reply ASAP.

Posted 1 year ago

“I am still waiting for the results of my soil test.”

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Posted 1 year ago

Hi Jenny, I will chase these up for you and get back to you ASAP. Apologies for any delay you may have faced. Kind Regards, ProGreen

Posted 1 year ago

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Posted 1 year ago

“I've had nothing come back!”

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Posted 2 years ago

Hi, We are sorry that you haven't heard anything back as of yet. I am going to pass your order details over to our team and see if we can get this chased for you. The ProGreen Team

Posted 2 years ago