“Extremely disappointed that product didn’t arrive, it was for his party and hadn’t been offered an alternative to a cake style treat. I was given a cheaper product of training treats instead and no money back.”
Hi Amanda, hope you are well, sorry you feel this way. We have really been struggling with getting certain stock in the current Covid19 climate, we did try getting in touch with you but had no response back. The alternate treats we sent free of charge as a temporary replacement as we are expecting the new donuts to arrive next week which we had planned on sending you one in the post, additional postage covered by us. If you would like a refund tho instead please email us directly on bark@postmanpooch.co.uk and we can process this today for you. Thanks Postman Pooch
