Hi Sue, thank you for taking the time to leave your feedback. Our all-natural treats are made using traditional methods with ingredients sourced from UK farms, which means their natural oils are retained. This is completely normal for this type of product and is part of what makes them a healthy, minimally processed option for dogs.
We appreciate that natural treats may not be to everyone’s preference, but they are designed to prioritise nutritional quality over heavy processing. If you have any questions about the product or would like further information, our team would be happy to help.
“There's such a great range of treats in these boxes, I let my dogs choose their own each day, they love them. It's good to know they're natural, no nasties, & there's loads in the box which means they are well priced too.”
