Hi Malgorzata,
Thanks so much for sharing your thoughts with us! We’re really sorry to hear that the cake topper came loose - thank you for bringing this to our attention. We’ll make sure to use more icing in the future to help prevent this from happening again.
If you’d like to reach out to us at support@postmanpooch.co.uk, we’d be happy to set you up with a £5 voucher for your next purchase as a little thank you for your feedback.
Best regards,
Ben
🐾 Postman Pooch Team
