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45cm straight empire shade in green shibori linen Reviews

4.6 Rating 5 Reviews
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Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

I'm sure once I receive the replacement shade it will be fine but the 3 star review is more related to the process of replacing the faulty shade I was initially sent. Each email cycle takes a day or two, the first response on recognising the faulty shade was to direct me to a replacement webpage. That doesn't exist so a different process was required. Whichever process Pooky proposes seems to place the onus on the customer to get labels and then take the faulty item to a DPD type centre. The shade is in a 50cm cube box so not too easy to return but that's a bridge I've yet to cross as I'm waiting to see if the replacement is ok. Their website claims 'fuss free returns' but I'm not entirely convinced....
Helpful Report
Posted 6 months ago
Beautiful tasteful floor lamp
Helpful Report
Posted 2 years ago
Really stunning colours and identical to photo on website
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Posted 4 years ago
Absolutely LOVE my pooky lamp & shade. Arrived super fast, well packaged & looks incredible in my new home. The shade is the perfect match to the lamp. So thrilled I came across you!!
Helpful Report
Posted 5 years ago
Love these shades, well made, great fabric giving a really nice light. Will definitely be buying more from Pooky
Helpful Report
Posted 5 years ago